Med Destiny is an online medical education platform that helps medical aspirants prepare for exams such as FMGE and NEET PG. Our website address is: https://meddestiny.com.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and related services.
By using Med Destiny, you agree to the collection and use of information in accordance with this Privacy Policy.
What Data We Collect
We collect different types of information to provide and improve our services.
1. Information You Provide to Us
When you:
- Create an account or log in
- Purchase or subscribe to a course/plan
- Attempt quizzes and FMGE/NEET PG questions
- Contact us for support or queries
you may provide us with:
- Name
- Email address
- Phone number (if provided)
- Username and password
- Billing information (processed via our payment gateways)
- Profile information and preferences
- Any messages or content you submit (e.g., feedback, support requests)
2. Usage Data
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Date and time of your visit
- Referring/exit pages
- Quiz/activity progress and performance data
This helps us understand how users interact with Med Destiny and improve our platform.
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Keep you logged in
- Remember your preferences
- Improve performance and security
- Analyze site usage and traffic
You can control cookies through your browser settings, but disabling cookies may affect certain features of the website.
Comments
If you leave comments on the site (where enabled), we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.
An anonymized string created from your email address (a hash) may be sent to the Gravatar service to see if you are using it. After approval of your comment, your profile picture (if any) may be visible to the public in the context of your comment.
Media
If you upload images to the website (for example, to your profile), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images on the site.
How We Use Your Data
We use the information we collect for the following purposes:
- To create and manage your account
- To provide access to courses, quizzes, subscriptions, and learning content
- To process payments and manage subscriptions
- To track your learning progress and performance
- To communicate with you about your account, purchases, and important updates
- To respond to your support requests and queries
- To improve, personalize, and optimize our website and services
- To detect, prevent, and address technical or security issues
- To comply with legal obligations
Payments and Subscriptions
We may use third‑party payment processors (such as Razorpay or others) to handle payments. When you make a payment:
- Your payment information is processed directly by the payment gateway and is subject to their own privacy policies.
- We may receive limited information related to the transaction (such as your name, email, payment status, and subscription plan) to activate and manage your membership on Med Destiny.
We do not store your full payment card details on our servers.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., videos, images, articles, etc.) from third‑party websites. Embedded content behaves in the same way as if you visited the other website directly.
These external websites may:
- Collect data about you
- Use cookies
- Embed additional third‑party tracking
- Monitor your interaction with the embedded content, including tracking if you have an account and are logged in to that website
We encourage you to review the privacy policies of those third‑party sites.
Analytics and Third‑Party Services
We may use analytics tools or other third‑party services to help us understand how our website is used, improve performance, and support our business operations. These services may collect information such as your IP address, device information, and browsing behavior on our site.
Any such third‑party service providers are expected to use your information only to perform services on our behalf and in accordance with their own privacy policies.
Who We Share Your Data With
We do not sell your personal data.
We may share your information with:
- Service providers who help us operate the website and deliver services (e.g., hosting providers, email service providers, analytics tools, payment gateways).
- Technical and security partners who help us detect and prevent fraud, abuse, or security incidents.
- Legal or regulatory authorities, when required to comply with applicable law, regulation, legal process, or government request.
- Professional advisors (such as auditors or legal counsel) when reasonably necessary for our legitimate business interests.
Where possible, we share only the minimum information necessary for the purpose.
How Long We Retain Your Data
We retain your data for as long as necessary to provide our services and for legitimate business or legal purposes.
For example:
- If you leave a comment, the comment and its metadata may be retained indefinitely to recognize and approve future comments automatically.
- For registered users, we store the personal information in their profile for as long as the account remains active. Users can see, edit, or delete their personal information at any time (except the username).
- Subscription, payment, and transaction records may be retained for the period required by law (such as tax and accounting regulations) or for resolving disputes.
Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Object to or restrict certain types of processing
- Request a copy of your data in a portable format (where applicable)
- Withdraw consent where our processing is based on your consent
If you have an account on this site, you can log in to review and update your profile details. To exercise any other rights or to make a privacy-related request, you can contact us using the details provided below.
Please note that we may need to verify your identity before acting on your request and that we may retain certain information as required or permitted by law.
Where Your Data Is Stored and Processed
Our website is hosted on servers located in India, and backups may be stored in other regions (e.g., Singapore) depending on our hosting provider’s infrastructure and configuration.
By using our website, you understand that your information may be transferred to, stored, and processed on servers located outside your state or country, where data protection laws may differ. We take reasonable steps to protect your data in accordance with this Privacy Policy.
How We Protect Your Data
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures may include:
- Secure hosting environment
- Use of strong passwords and access controls
- Regular software updates and security patches
- Limited access to personal data to authorized personnel only
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Children’s Privacy
Med Destiny is intended for adult learners and medical aspirants. We do not knowingly collect personal information from children under the age at which consent is required in your jurisdiction.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action, including deleting such information where necessary.
Links to Other Websites
Our website may contain links to external websites that are not operated by us. If you click on a third‑party link, you will be directed to that site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third‑party sites or services. We encourage you to review the privacy policy of every site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the bottom of this page.
Significant changes may be notified via email or a prominent notice on our website, where appropriate. Your continued use of Med Destiny after any changes means you accept the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:
Med Destiny
Email: support@meddestiny.com